Our Privacy Policy

Who we are

 Our website address is: https://kkz.9df.myftpupload.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

 If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

 If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

 Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

FAQ

Can your products be customized?

Currently our products are not customizable. However, we are open to ideas on how we can serve your needs more efficiently!

 

Do you sell outside the U.S. or ship internationally?

Our website isn’t currently taking orders for shipment outside the United States. However, we’re working diligently to get Superpower Planners shipped internationally. Stay Tuned!

Where can I find my tracking number?

The tracking number should be located in your account. Its also within your shipment confirmation email (not order confirmation email). This would’ve been the second email that you received. If you are unable to find your tracking number, just email us at [email protected]

 

My Planner arrived damaged. What do I do?

Email us right away at [email protected] with your name and order number. We’ll send you a new planner immediately!

 

Any advice on how to get the most out of my Planner?

We have great news! We’ve created a set of videos to help you get started. Scan the QR code in your planner, and they will show up in front of you—you can watch them whenever it is most convenient for you!

How thick is the paper? Will my fountain pen bleed through?

Superpower Planner uses, 80g weight paper You shouldn’t have to worry about bleeding through the pages. The majority of our customers use fountain pens, markers, and fine point Sharpies without any issues.

 

Do you offer a mobile app?

We are not currently making a digital version of our content because it’s not in the current trend. However, you can always sign up for our morning inspiration texts by texting “Motivate Me” to this number: (202) 918-3480

 

What if I don’t like my Planner?

Superpower Planner is designed with great attention to detail so our customers can get the most possible benefit out of them. With that said, we recognize it’s not for everyone. Just in case you don’t like your Planner, Reach out to our support team at [email protected] if needed  

 

Where is the product made?

Superpower Planners were designed with Quality in Cleveland, OH and manufactured with care in China.

 

How Do I create an Account?

Click here to create your account.

 

How do I sign up for daily motivation?

Text “Motivate Me” to (202) 918-3480

How does referral program work?

Check out our Page for more details:

 

Can I Change my Delivery Address?

It’s possible! If you just placed your order, please e-mail our team with your order number and request a delivery address update. Once you receive your tracking number or your order status is “In Process”, we have a small window in which we can make the change. Please keep in mind that once an order has been placed and is in process, there is a small chance we may not be able to update the delivery address. Thank you for understanding!

 

When will my order be Shipped?

You can see the status of your order at any time by logging into your account. Please keep in mind that the “ship by/promise date” is our best guesstimate as to when your package will ship, but many outside factors could change your ship date. If you are notified via e-mail of your shipment after 5PM Central time, your order may not ship until the next business day. Thank you for understanding!

 

 

 

What is your Refund Policy?

Items returned for a refund must be returned in new condition with original packaging and contents within 30 days of receipt from delivery

All orders after 30 days are final and not eligible for a return or refund unless there is a valid quality control issue. Please contact us to solve this.

Variations may occur during the printing process. These features do not affect the usability of the Superpower Planner product and are not considered damaged.

Printing is more of an art than a science and these unpreventable and minor variations lend themselves to the personality of each product we produce.

If your order is damaged from shipping or may have an error, please contact us within 7 days of delivery. Depending on the damage, damaged items may be reprinted or replaced with the exact same style item.

Our company strives to provide the best customer experience and as a result, we do not save any credit card information. That means that if you’re requesting a refund of an order more than 30 days old or have attempted to place this type of order in the past but changed your mind before completing it, unfortunately there is nothing we can do for you at this point other than offer store credit towards our website products.

 

How Long will it take for the Refund to Appear?

We issue refunds within 72 hours of when the refund request is approved. However, we have found that it takes 7-14 days for a refund to reflect in your bank account, depending on your banking institution.

Pay It Forward Affiliate Program

Our Affiliate Program (the “Program”) is meant to encourage you to promote our products, to bring us to new audiences and to make sure that you are rewarded for your activity. It does not create any relationship between us apart from independent contractors; you are not our employee, nor do we have a partnership: if we approve your participation in this program, you are an independent contractor.

This means you should pay all applicable taxes, make sure that you have proper insurance, and not make any statement on our behalf. It also means that we will pay you the sums we agree upon specific dates.

Please understand that our liability to you is limited, as stated in our terms of service, and that we are non-exclusive; we can find other affiliates, and you can market other products.

 

Scope of the Relationship

In plain English: We’re independent contractors, you can’t share your account with others.

When joining the program, and upon our approval, you will be appointed as a non-exclusive affiliate, and you shall act to refer new potential customers to purchase our products and services. As our affiliate, you may not present yourself as a part of Superpower Planner/ Quality SIRvice LLC., and may not create any obligation on behalf of Superpower Planner/ Quality SIRvice LLC.,

Your participation is personal, meaning that you cannot have sub-affiliates or share your affiliate fees with anyone else.

You shall invest reasonable time in promoting our products and services, and do it with good quality; if we find that your promotional material is problematic, offensive, illegal or otherwise objectionable, we may terminate your participation in the program.

You represent and warrant that you are able to participate in the program, that you will only act in a legal, bona fide manner and that you will not infringe on any intellectual property right or act in any deceptive practice when participating in it.

 

Promotional Materials and Intellectual Property

In plain English: Respect our intellectual property, we give you limited permission.

We reserve all our Intellectual Property Rights; and we provide our affiliates a limited, temporary, non-exclusive, non-transferrable, non-sublicensable license to use our trademark, brand name, and promotional materials, and such license is limited only to the use in promoting our products and services with our permitted banners according to our Trademark Guidelines

This means that you cannot use our Intellectual Property Rights with another brand name or as a bundled project. It also means that you cannot allow others to use the content we licensed to you.

You may only use the permitted banners and promotional material that we provide you as a part of our gallery.

All promotional materials showing prices should reflect updated prices and discounts at any time.

 

Termination  and Suspension

In plain English: We may stop this relationship at any time.

We reserve the right to terminate your affiliation with Superpower Planner/ Quality SIRvice LLC., (i.e., your membership in the Program), at any time, by providing you with notice of such termination (to the email account with which you applied to the Program), and with immediate effect, at Superpower Planner/ Quality SIRvice LLC., sole discretion. When we terminate our relationship, you must cease using all of our Intellectual Property Rights. 

In any case we suspect any breach of these terms, we may also suspend your account until we receive sufficient evidence from you that shows that no breach of these terms occurred.  In such case, we may require review of your books and records prior to reinstatement.

Upon termination due to breach (save for termination due to inactivity), we shall retain all funds in your account.

 

Termination for Inactivity

In plain English: If your account is inactive for an extended period, we will terminate your account and only pay the outstanding balance if it is over a specific sum.

In case we believe that your account is inactive, meaning it did not earn any commission or receive any visits using your referral link, then we may decide to close down your account. In such case, your pending balance, if not exceeding the payment threshold, will not be paid. We will not use this right without providing you notice of at least 14 days, allowing you the time to market and promote your referral links and restore your “active” status.

 

Malicious Use

In plain English: Don’t act bad and keep our reputationDon’t Distribute Superpower Planner/ Quality SIRvice LLC., On Your Own.

As long as you participate in the program, you cannot provide any third-party a copy of Superpower Planner/ Quality SIRvice LLC.,, nor can you create derivative works of it. This is to ensure that all distribution of Superpower Planner/ Quality SIRvice LLC.,  is made only via our official channels and without any backdoors, changes or insertion of malicious code.

Any work you created that uses both or intellectual property, and your own (for example, a promotional video that has our logo) must be destroyed or deleted. If you do not wish to do so, please contact us and request our specific consent.

 

Commission

In plain English: We pay according to a specific cookie measurement; we can only pay for these people.

Each affiliate will be provided with a fixed affiliate commission that we will notify in writing. We may change this commission at any time based on our own discretion. Such changes will not be retroactive.

We pay our commission for qualified leads; a qualified lead is a new customer, who subscribed to our platform within a certain duration of days of clicking a permitted banner you placed, and who made a purchase of any of our goods and services; all, provided that we were not introduced to this customer by any other affiliate or that he did not subscribe to our website of his own volition prior to his click. We will not pay a commission for self-dealing, i.e using the affiliate program to get discounts.

 

The commission shall be calculated out of our net revenues from your qualified leads, which means our total revenues, minus taxes, chargebacks, cancellations, bad debt, collection costs, clearing costs and payments made in order to collect the payment.

The means of tracking your qualified leads shall be by placing a banner that includes your tracking tags, pixels, and code we provide you.

You agree that our books and records are deemed as accurate and that our tracking is final.

 

Payment

In plain English: We will pay you according to our specific program.

Your commission is calculated only upon payment to you. Until then, the expected payment is not an obligation from us to you, but an estimation of future revenues.

We pay our affiliates on a monthly basis when their commissions reach a threshold that we determine and post on our website. The payment shall be made via PayPal or any other method we agree upon.

Until the payment is made, the sums specified on your account are not considered debt, and shall not be paid until you reach that threshold. 

You shall bear all taxes and expenses relating to the payment, including any fees which may be incurred by your bank.

You are required by law to provide us with an invoice upon payment.

If we provide a qualified lead with a refund, then we may deduct the commission from your future payment, or request that you return such fees. You also agree that we may offset any sums that you may owe us from any future payments.

Each party shall bear its own expenses, and the commission you are entitled to is the sole payment you receive in relation to your services.

 

Bad Practices

In plain English: We will kick you out if you are a bad actor.

Without limiting our Trademark Guidelines, we consider the following as “bad practices” which are prohibited and will cause automatic termination of your participation in this program, as well as forfeiture of all sums you are entitled to.

Please note that if at any time we believe that you acted in bad faith or illegally, we may also cancel your participation and withhold all payments.

The following are considered bad practices: (i) using deceptive practices, encouraging users to click banners or use of any automated means to create traffic; (ii) presenting yourself as a part of Superpower Planner/ Quality SIRvice LLC.,; (iii) using the Superpower Planner/ Quality SIRvice LLC.,  brand, either in violation of the Trademark Guidelines while presenting unpermitted banners, or when using the Superpower Planner/ Quality SIRvice LLC., Brand as a part of your domain name, website name, banners or in any form of paid advertising (for example, PPC campaigns); (iv) using domain names that imply any link to the Superpower Planner/ Quality SIRvice LLC.,  brand including the word “Superpower Planner/ Quality SIRvice LLC.,” or similar sounding, looking or typed names; (v) spamming; (vi) buying traffic; (vii) using paid search or keyword advertising using our Intellectual Property Rights or brand name to drive traffic to your site or to the banners; (viii) making any changes to the Superpower Planner/ Quality SIRvice LLC.,  plugin or including the tags, pixels and codes in items not related to Superpower Planner/ Quality SIRvice LLC.,; (ix) offering coupons or discounts without our consent; (x) offering others a part of your commission; (xi) using words like “deal”, “sale” or “discount” in a deceptive manner or in a way stating that there is any discount, rebate, cash-back or other reduced payment for the services when there isn’t.

All websites which you use to promote Superpower Planner/ Quality SIRvice LLC.,  must have a prominent privacy policy, which is acceptable under the relevant privacy protection laws, as well as provide a prominent notice on the collection of data made by us using the tag, pixel, and code.

This list is non-exhaustive, and we may block any practice that we believe is bad and terminate or suspend your account due to it. Bad Practices also include any illegal or unauthorized advertising, infringing intellectual property rights, invading users’ privacy, or otherwise using any advertising in violation of local laws and regulations.

 

Confidentiality

In plain English: Don’t tell others how much you earned from the program.

Our relationship is confidential; meaning that your commission is confidential, the fact that we paid you is not. You should add a decent disclosure if required by law that you receive a commission for every click on our banner, but you should not tell others what is your specific commission.

 

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